Shipping policy
Important Information
Order cut-off time: 3:00 PM EST
Processing time: 1 to 3 business days (Monday to Friday)
Tracked delivery to the USA: typically 6 to 12 business days from dispatch
Shipping cost: Free of charge within the United States
Shipping & Fulfillment
Orders are managed by Ceemve, based in Miami, Florida, United States.
All orders are dispatched from our partner fulfillment center. Depending on product availability and carrier routing, orders may be fulfilled from domestic or international fulfillment locations.
Delivery Times
Processing time: 1 to 3 business days (Monday to Friday)
Tracked delivery to the United States: usually 6 to 12 business days from dispatch.
Delivery times may vary depending on route, carrier, weather, holidays, or peak order periods. Tracking information is provided once your order ships.
Taxes & Duties
All prices are listed in USD.
For orders shipped to the United States, there are no hidden shipping fees at checkout. Any applicable sales tax will be calculated at checkout where required.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can track your order directly through our tracking page.
Shipping Costs
Delivery is free of charge throughout the United States.
Enjoy a hassle-free shopping experience with no hidden shipping costs.
Delays in Delivery
We strive to deliver all orders on time, but delays may occur due to factors beyond our control, such as weather conditions, carrier delays, customs processing, or peak periods.
If your order is delayed, please allow an additional 3 business days before contacting customer service.
Cancellations
If you wish to cancel your order, please contact us as soon as possible at info@ceemve.com.
Please ensure your request is made before your order has been processed or dispatched.
Defective or Damaged Items
If you receive a damaged or incorrect item, please contact us within 24 hours of receipt at info@ceemve.com.
Please include your order number, a brief description of the issue, and photos of the item.
We’ll resolve the issue promptly and arrange a replacement or refund as needed.
Failed Delivery or Address Issues
If a parcel is returned due to an incorrect address, failed delivery attempt, or unclaimed delivery, we will refund the product price minus outbound shipping and any return-to-sender fees charged by the carrier.
Re-shipping is available on request at cost.
Company Information
Website name: Ceemve
Company name: Ceemve
Address: 1065 SW 8th St #1954, Miami, FL 33130, United States
Email: info@ceemve.com
Customer service: Monday to Friday, 9:00 AM to 9:00 PM EST
Response time: Customer service will respond within 24 hours on business days.